If the update fails to install through Windows Update, it is recommended to download it manually from the Update Catalog and install it using the "Have Disk" method in Device Manager .
It enables the operating system to communicate with the hardware via the I2C protocol for low-speed input. Microsoft Update Catalog Should You Install It? Most experts from the Microsoft Community skipping this update
. Technical advisors generally recommend against installing it manually unless you are experiencing specific hardware issues with your touchpad. Installation Issues
Windows sometimes misidentifies external mice or keyboards as internal Alps hardware. alps electric hidclass 10013 updated
: Many users report that Windows Update offers the 10.0.1.3 version repeatedly, even after it appears to have finished installing.
Go to and click Check for updates to let Windows pull a clean copy of the driver. 3. Install the OEM Manufacturer Driver
The Alps Electric HIDClass drivers operate within Windows' HIDClass framework. The Class GUID for HIDClass devices is 745a17a0-74d3-11d0-b6fe-00a0c90f57da , which is used across Alps drivers to properly identify and register the device within Windows. If the update fails to install through Windows
Alps Electric HIDClass Driver doesn't update - Microsoft Q&A
If you have any further questions or want to share your own experience with this update, please leave a comment below.
This is the most frequently reported problem. The update appears in the optional updates list, but every attempt to install it fails without an error message. In other cases, it appears to install successfully but then keeps showing up as available again, as if it was never installed. Most experts from the Microsoft Community skipping this
For users of laptops—particularly models from manufacturers like Dell, Toshiba, and older Sony Vaio units—this driver is a common sight. It is often associated with input devices, but its cryptic name can cause confusion. Here is a breakdown of what this device is, what the update entails, and how to handle potential issues.
: Windows Update detects the hardware and offers version 1.0.0.13 as an "Optional Update". However, when users attempt to install it, the process often hangs at 0% or fails with an error code.
Because it is categorized as an "Optional" driver, if your touchpad is already working correctly, there is no functional benefit to forcing the installation of this specific version. For those stuck in a loop, the standard fix is to use the Microsoft Show or Hide Updates troubleshooter to permanently bury this digital ghost.