When setting up two-step verification, download and store your backup codes in a secure location (e.g., a password manager or printed copy stored in a safe place). These codes are essential for account recovery if you lose access to your primary verification method.

Switch from local Wi-Fi to mobile data temporarily on your phone to complete the link. Typo in the URL address bar or an unencrypted HTTP attempt.

: Regularly visit your official account management dashboard to audit active sessions. Promptly log out of any recognized or legacy devices you no longer use.

If the sign-in screen crashes or freezes inside an app on your Samsung phone: Open the . Search for Android System WebView . If an Update button is available, tap it.

: Ensure both your TV and the device you are using to visit the website are connected to the internet. If the page won't load, try restarting your router.

If you are locked out because you aren't receiving your 2FA "key" or SMS text code: