Ncsw10301 Unable To Download Fixed The Image From Cisco.com Invalid Metadata Trans-id «2027»

Click to force Catalyst Center to rebuild its internal Known Good Values table. 3. Refresh Cisco.com Credentials & Clear Proxy Caches

: Expired or unlinked cisco.com profiles registered inside the Catalyst Center settings block automated authorization handshakes mid-stream.

If the switch can reach the internet but still fails with metadata errors, an intermediate security appliance is likely modifying the traffic.

: If an image or software train requires an unaccepted EULA on the primary Cisco Software Central platform, cloud validation scripts abort the transaction. Step-by-Step Resolution Workarounds 1. Perform a Manual Local Image Import

: Sporadic failures with the Cisco external provider APIs that handle software metadata. Click to force Catalyst Center to rebuild its

When vManage attempts to download a new Viptela or IOS-XE SD-WAN image from Cisco’s cloud, a mismatch in the image manifest’s transaction ID can halt the process.

If you are encountering this error, here are the steps to resolve it, ordered from simplest to most advanced. 1. Manual Image Download (Immediate Workaround)

Less than 5 seconds difference from pool.ntp.org .

Newer versions like 2.3.7.9 may trigger this error if the product is not properly registered or approved to call Cisco cloud services. If the switch can reach the internet but

When you schedule an image download for a device group, Crosswork contacts software.cisco.com via REST API. If the transaction ID from Cisco’s catalog does not match the expected hash, the error appears.

systemctl restart crosswork-proxy systemctl restart crosswork-image-mgmt

Search for ncsw10301 or invalid metadata .

The error is a common issue in Cisco Catalyst Center (formerly Cisco DNA Center) during Software Image Management (SWIM) operations. This error typically occurs when the platform successfully pulls a network operating system image but fails to parse or download its associated metadata—specifically the ISSU (In-Service Software Upgrade) Compatibility Matrix ( comp_matrix.xml ) . Perform a Manual Local Image Import : Sporadic

To resolve the NCSW10301 error, work through these troubleshooting steps sequentially, starting with the easiest workarounds. Step 1: Verify Direct Connectivity and DNS

When managing network deployments via (formerly Cisco DNA Center), the Software Image Management (SWIM) feature is critical for keeping infrastructure compliant. However, administrators frequently encounter a disruptive automation error during automated image syncs:

To resolve the issue associated with Transaction ID NCSW10301 , the following steps are recommended in order:

Review show tasks in Catalyst Center to pinpoint exactly where the download fails.

grep -i "ncsw10301" /var/log/crosswork/*.log