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Understanding Chromeleon License Files: A Complete Administration Guide
For network setups, verify that TCP ports 7000–7005 are open on your network firewall, allowing client PCs to communicate with the license host. Compliance and Best Practices
This method is preferred for upgrading features (e.g., upgrading from 2D to 3D analysis) without needing a new physical dongle. 3. Best Practices for Managing Chromeleon Licenses
There are three primary types of Chromeleon license files you will encounter: chromeleon license file
file in a secure location. This allows for quick restoration in the event of a hard drive failure or if the license needs to be relocated to a different PC. Grace Period
Before upgrading server components, swapping network interface cards (NICs), or migrating virtual machines, remember that these actions can change your Host ID and break your license link. Plan your license migrations alongside your IT infrastructure upgrades.
Utilized in larger laboratory environments. A centralized manages a pool of floating licenses. Client PCs across the network dynamically checkout licenses when opening the software and return them when closed. 3. How to Request a New or Updated License File
Deployed in enterprise environments, network licenses reside on a central License Server. Chromeleon clients on the network temporarily "lease" licenses when the software is active. This allows multiple users to share a pool of instrument controllers and data processing seats. Evaluation / Demo Licenses This public link is valid for 7 days
This file lived in a hidden folder at C:\ProgramData\Dionex\Chromeleon\ [12].
Follow the activation steps outlined in the previous section using the new computer’s Hardware ID. Troubleshooting Common Chromeleon License Issues
Knowing the default file paths is non-negotiable for troubleshooting. The location depends on your version and operating system.
What are you currently running? (e.g., 7.2, 7.3) Can’t copy the link right now
You must log into the Thermo License Portal, return the license associated with the old hardware ID, and generate a new file using the updated hardware ID. Error: "License Expired"
All floating licenses are currently in use by other analysts.
A: Only if you have a node-locked license for that laptop. Most concurrent licenses will prevent off-network use. You would need a separate "offline" license.