When prompted, enter the 11-digit Smart Card number.
Download the app from the official Google Play Store or iOS App Store. how to activate topstar decoder zambia exclusive
: Input the full 17-digit serial number found at the back or bottom of the decoder. When prompted, enter the 11-digit Smart Card number
Make sure you have at least K60 on your mobile money (K45 for Nyumba pack + small transaction fee) and be patient after paying—it is NOT instant sometimes, but the guide’s advice to wait 15 minutes on ZNBC works. Make sure you have at least K60 on
: Ensure your decoder is turned ON when making a payment via mobile money (Airtel *115# or other banking apps) to ensure the activation signal is received immediately. TopStar - Facebook
| | Details | | :--- | :--- | | Official Website | topstar.co.zm (may not be mobile-friendly) | | Customer Care Call Center | 2000 or 8000 | | WhatsApp Support | +260977835435 | | Customer Service Walk-in | TopStar Business Hall, Arcades Mall, Lusaka | | Key Payment USSD Codes | Airtel Money (*115#), MTN Mobile Money (*303#), Zamtel Kwacha (*344#), Zanaco (*444#) | | Subscription Bouquets | Nova (~K100), Basic (~K200), Classic (~K240), and Smart/Kwacha (~K50 for a week) |
Provide the (usually found on a barcode sticker beneath or behind the hardware). Enter your Customer Mobile Number .