Click in the left-hand column.
If reinstallation doesn't work, the biometric database itself may be corrupted. Press Win + R , type services.msc , and press Enter. Find the , right-click it, and select Stop (if it's running). Do not close the Services window.
Are you using a (this affects power management options)? Click in the left-hand column
While it sounds technical, it is often related to power management settings rather than a hardware failure. 🛠️ Method 1: Check Windows Biometric Service
When this error appears, you may notice one or more of the following: Find the , right-click it, and select Stop (if it's running)
Manually ensuring the framework service starts automatically can resolve many loading failures. Press Win + R , type , and hit Enter.
Is your currently working, or is it broken? Did this start happening after a specific Windows Update ? While it sounds technical, it is often related
If you are using a laptop (like a Huawei MateBook, Dell XPS, or ASUS ZenBook), visit your manufacturer's support website and download the specific Fingerprint Driver or Hello Face Driver for your specific model manually.