Remember the golden rules:
Go to Settings > Accounts > Sign-in options and register your face again. 3. Check for Manufacturer-Specific IR Camera Drivers
If a recent driver update broke your camera, rolling it back can solve the issue. Open . Expand the Biometric devices section. windows hello face software driver
Most people will never read a driver log. But every Windows Hello Face user depends on this software driver for:
Right-click and select Update driver . If updating fails, select Uninstall device . Remember the golden rules: Go to Settings >
Sometimes a new driver update can cause issues. Alternatively, the current driver might be corrupted. Open → Biometric devices .
Go back to Services, right-click , and click Start . But every Windows Hello Face user depends on
If you see the message "We couldn't find a camera compatible with Windows Hello Face," the issue is usually driver-related. Check the Biometric Service The driver relies on a background service to function. Press Win + R , type services.msc , and hit Enter. Find .
An old driver can cause the camera to stop responding to Windows. Right-click the button. Select Device Manager . Expand the Biometric devices section. Right-click Windows Hello Face Software Device . Choose Update driver . Select Search automatically for drivers . Reinstall the Driver Files